On August 12, the Nursing Department of Nanjing Zijin Hospital officially launched the 2026 Training Program for Head Nurses’ Management Competencies. The inaugural session was held in the Academic Lecture Hall at the Jiangning Campus. The training was chaired by Director Ye Xianghong of the Nursing Department, with Dr. Ge Jiangping, President of Nanjing Zijin Hospital; Executive Vice President Gao Zhiqiang; and Vice President for Clinical Affairs Wang Yifang serving as guest lecturers. The program aims to comprehensively enhance the job competency and managerial acumen of all head nurses.

During the training, Dean Ge Jiangping emphasized that head nurses are not only organizers, managers, and practitioners of nursing care, but also, under the dual leadership of both the hospital and the department, shoulder multiple responsibilities, including formulating plans, scheduling and resource allocation, ensuring quality and safety, fostering team cohesion, and advancing professional development. She underscored that head nurses must adopt pragmatic measures—such as scientifically designed shift schedules, end-to-end quality‑assurance闭环管理, and regular professional training—to continuously enhance the department’s nursing quality, always prioritizing patient satisfaction and serving as trusted, accountable leaders in the field of nursing.

Dean Gao Zhiqiang delivered a lecture on “The Role of Head Nurses in Communication and Coordination Among Physicians, Nurses, and Patients,” drawing on his extensive professional experience to vividly illustrate the insight, communication skills, and adaptability that outstanding nursing leaders must possess. He systematically outlined the head nurse’s core functional role: serving as a trusted partner and a safeguard for the department director, while also acting as a patient advocate and a source of reassurance, thereby playing a pivotal part in two-way communication, conflict resolution, quality oversight, and team empowerment. In his concluding remarks, Dean Gao emphasized that head nurses should adopt a full‑cycle management approach—preemptive prevention, real-time control, and post‑event root‑cause analysis—to transform potential conflicts into opportunities for collaboration, thus laying a solid foundation for the department’s long-term development.

Dean Wang Yifang delivered a special report on “The Sentinel Role of Nursing Staff in Patient Condition Monitoring and Management.” He systematically outlined the comprehensive closed-loop process of nursing‑led condition monitoring: from continuous vital sign surveillance and strict adherence to medical orders coupled with proactive reassessment of outcomes, to tracking and communicating test results and maintaining meticulous documentation. He emphasized that it is imperative to avoid the pitfalls of “calling the physician and then failing to follow up” or “neglecting reassessment after executing medical orders.” Drawing on six real‑world cases, Dean Wang underscored that nurses must give utmost attention to even the slightest patient complaints, implement bilateral comparisons and standardized scale‑based assessments, and, upon detecting any abnormalities, promptly report them using the SBAR communication framework while continuously monitoring the management process until the loop is closed—thereby gaining precious time for life‑saving interventions.

In addition to this in‑house training session, the Nursing Department will also specially invite Director Li Fang from Jiangsu Provincial People’s Hospital, Director Chen Yan from Gulou Hospital, and Director Chen Yuhong from the City First Hospital to deliver focused lectures. Furthermore, head nurses will be dispatched in batches to visit and observe the Rehabilitation Department of Jiangsu Provincial People’s Hospital, the Neurosurgery Department of Nanjing Gulou Hospital, and the Neurology Department of the Eastern Theater Command General Hospital. Through a systematic and professional training program, we aim to comprehensively enhance head nurses’ overall management skills, clinical leadership, and professional competence, thereby delivering higher‑quality care to our patients.